AI Up-skill to achieve Faster Improvements and Superior Results
“Designed for Quality Managers and Lean Six Sigma practitioners: accessible, hands‑on AI skills with zero technical background required.“
Learning objectives
By the end of the workshop, participants will be able to:
- Understand the basics of AI and no-code AI analytics in service quality work.
- Use AI to identify trends, recurring complaints, and service failure points.
- Turn data into priorities and action plans.
- Build a simple AI-assisted workflow to reduce mistakes in review and reporting.
The course helps participants use free AI tools to improve quality analysis, reporting, documentation, decision-making, and inspection support while keeping human review in place.
Course outlines
AI basic: Prompting guide Use Free AI for Quality improvement. Demo.
Build AI-Agent to reduce mistakes, eliminate repeated tasks. Hands on Exercise
AI in CAPA/Quality Control -case example, Hands-on exercise using Free AI tool
Date
8 and 15 July 2026(Wed)
Course Fee
Original: $600
HKQMA Member & SS Commuinity: $550
RQM graduate & Registered Professional: $500





