The FMEA for Healthcare – SYSTEMATIC INCIDENT PREVENTION AND CONTROL METHOD

10 Weeks

All levels

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Overview
Curriculum
Instructor

Introduction:

Failure mode and effects analysis (FMEA) is a proactive tool, technique and quality method that enables the identification and prevention of process or product errors before they occur. FMEA can help identify and eliminate concerns early in the development of a process or new service delivery. FMEA is a systematic way to examine a process prospectively for possible ways in which failure can occur, and then to redesign the process so that the new model eliminates the possibility of failure.

Objective:

To provide a comprehensive coverage of FMEA techniques and exercises that enable the participants grasp the essential skills of this proactive safety management approach.
To share practical valuable experience with successful examples in Hong Kong Healthcare sectors

Certification and Professional Registration:

A certificate in “SYSTEMATIC INCIDENT PREVENTION AND CONTROL METHOD – The FMEA for Healthcare” will be awarded upon completion of a group assignment

Group Discount

Receive 15% off when 3+ participants enroll from the same organization.

Timetable

Workshop Schedule

6 & 13 Oct 2026 (Tue)
09:30 – 18:00
2 Days (15 hours)

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Topic A	Foundation & Process Visualization Workflow Architecture: Mastering process diagramming to expose hidden vulnerabilities in the current service delivery model. Strategic Team Formation: Selecting high-risk clinical processes and assembling high-impact multidisciplinary teams.
Topic B	The Risk Quantification Framework Risk Prioritization: Calculating and analyzing the Risk Priority Number (RPN) to focus resources where they matter most. Failure Mode Identification: Brainstorming critical factors and potential breaking points within the system. The Scoring Matrix: Evaluating risk through three critical lenses. Severity: Impact of the failure on patient safety. Occurrence: Probability of the failure happening. Detection: Effectiveness of current controls in catching the error.
Topic C	Root Cause & Process Redesign Iterative Redesign: Developing a “New Model” process designed for error-resilience. Contributing Factor Analysis: Identifying the “why” behind failure modes and auditing current control methods.
Topic D	Implementation & Sustained Control Monitoring & Presentation: Establishing KPIs to monitor the improved process and presenting findings to stakeholders. The Control Plan: Developing robust protocols to prevent the return of identified risks. Analysis & Testing: Validating the new process through rigorous testing before full-scale rollout.

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YK Chan

Founder Chairman of Six Sigma Institute Dr. Chan leads a highly qualified team for the Six Sigma course. He has provided strategic and quality management consulting and training to numerous organizations in Hong Kong, training over 800 professionals and leading 47 projects. His extensive experience ensures top-tier training for all participants.